Thursday, September 6, 2012

File: Texas Instruments Customer Success Story

Texas Instruments Customer Success Story

Product:

Telligent Community

Solution:

Social Customer Service

Industry:

Technology

Location:

Global

The community drives sales by getting prospective customers the information they need at the right time. And, with more than 900,000 questions and answers, the community enhances the company's support knowledgebase dramatically.

"Customers love having access to a TI engineer. Our customer service model scales to accommodate everyone, from large enterprises to small businesses."

Aimee Kalnoskas, Worldwide Manager, Community & Social Media, Texas Instruments

Source: http://telligent.com/customers/m/success_stories/1353557.aspx

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